Refund policy

Returns and refunds

If an item arrives damaged, defective or incorrect, we will replace it or refund you in full.

How to request: contact us within 7 days of delivery at contact@foodsnest.com with your order number and a photo of the item. We reply within 2 business days.

Return shipping: we pay the return shipping cost for damaged, defective or incorrect items. We cannot accept returns for change of mind, or for items that have been used.

Refunds: once we receive the item, we refund the original payment method within 7 business days.

If you bought through a proxy shopping service, please contact that service first. They will contact us on your behalf.